Transforming Bureaucracy into a System that Works—Lessons from Washington DC
The Problem: A Broken System That Frustrates Businesses and Citizens
The Problem: A Broken System That Frustrates Businesses and Citizens
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I was in Mexico City, standing among dozens of fellow explorers, seekers, and innovators at the International Organization Development Association’s annual conference.
Case Study Background: A radical restructuring of a State Education Office (SEO) that illustrates the 4th stage, Customize, of the 5 stages of Agile Organization Design (see visual
In my last blog I introduced the “Use-of-Self,” a set of agile consulting skills that enliven all 5 Phases of Agile Organizatio
Case Study 1 – What is the Context? A regional Chief Technology Officer (CTO) proposed a novel solution to a “hot-potato” public safety problem.